Accessibility Statement for Directing Mastery Academy

Directing Mastery Academy is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

Our Commitment to Accessibility

We believe that everyone should have equal access to information and services, regardless of disability. To uphold this belief, we are dedicated to providing a website that is easy to use and accessible to people with disabilities. Our efforts include:

Measures to Support Accessibility

Directing Mastery Academy takes the following measures to ensure accessibility of our website:

Specific Accessibility Features

The following features have been implemented to enhance the accessibility of our website:

Accessibility Standards

Directing Mastery Academy adheres to the following accessibility standards:

Ongoing Effort

Our commitment to accessibility is ongoing. We continually review our website and make updates to improve accessibility for everyone. We recognize that accessibility is a journey, not a destination, and we are dedicated to continuous improvement.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on our website. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Accessibility Limitations
Issue Potential Solution Status
Some older PDF documents may not be fully accessible. We are working to convert older documents into accessible formats. In the meantime, please contact us if you need assistance accessing any PDF documents. Ongoing
Certain third-party plugins may not be fully accessible. We are evaluating alternative plugins that meet accessibility standards. In Progress

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us using the information below:

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Officer, Eleanor Vance. Complaints can be sent to the email address listed above, with the subject line "Accessibility Complaint". Please include a detailed description of the accessibility issue, the URL where the issue occurred, and any steps we can take to reproduce the issue.

Alternative Access

If you are unable to access certain content or features on our website due to a disability, please contact us, and we will provide you with an alternative way to access the information or service you need. This may include providing the information in a different format, such as a text-based document, or offering assistance over the phone.

Enforcement Procedure

We are committed to resolving accessibility issues in a timely and effective manner. Our enforcement procedure includes the following steps:

  1. We will acknowledge receipt of your feedback or complaint within 2 business days.
  2. We will investigate the issue and determine the best course of action.
  3. We will implement the necessary changes to address the accessibility issue.
  4. We will notify you when the issue has been resolved.

Accessibility Officer

Directing Mastery Academy has designated an Accessibility Officer to oversee our accessibility efforts. The Accessibility Officer is responsible for ensuring that our website is accessible to everyone and for responding to accessibility feedback and complaints. Our current Accessibility Officer is Eleanor Vance, and she can be reached at [email protected] or (323) 555-3456.

Date

This statement was last updated on October 27, 2023.