Directing Mastery Academy Privacy Policy

At Directing Mastery Academy, located in the heart of Hollywood at 6253 Hollywood Boulevard, Los Angeles, CA 90028, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you use our website, enroll in our courses, or otherwise interact with us. This policy is effective as of January 1, 2025.

1. Data Collection

We collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can identify you as an individual, such as your name, email address, postal address, phone number, date of birth, and payment information. We collect this information when you register for courses, subscribe to our newsletter, fill out forms on our website, or contact us directly.
• Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data. Please refer to our Cookies Policy for more information.
• Course-Related Information: When you enroll in our courses, we collect information related to your progress, assignments, feedback, and participation. This helps us to track your development and provide you with the best possible learning experience.
• Communications: We may retain copies of any communications you send to us, including emails, chat logs, and social media messages. This allows us to respond to your inquiries and improve our customer service.

2. Data Usage

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to administer your account, process your enrollments, deliver course materials, and provide technical support. We also use this data to improve our website, courses, and overall services.
• Personalizing Your Experience: We may use your information to personalize your learning experience, recommend courses that may be of interest to you, and display targeted content and advertisements.
• Communicating with You: We may use your information to send you important updates, announcements, and promotional materials related to our courses and academy. You can opt-out of receiving marketing communications at any time by following the instructions in our emails or contacting us directly.
• Research and Analytics: We may use your information for research and analytics purposes, such as analyzing trends, tracking user behavior, and measuring the effectiveness of our marketing campaigns. This data is typically aggregated and anonymized to protect your privacy.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This may include responding to subpoenas, court orders, or other legal requests.
• Protecting Rights and Safety: We may use your information to protect the rights, property, and safety of Directing Mastery Academy, our users, and the public. This may include investigating fraud, preventing abuse, and enforcing our terms of service.

3. Data Security

We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Employee Training: We provide regular training to our employees on data privacy and security best practices.
• Physical Security: We maintain physical security measures at our facilities to protect against unauthorized access to our systems and data.

Despite our best efforts, no security system is impenetrable. In the event of a data breach, we will take prompt action to investigate the incident, notify affected individuals, and implement measures to prevent future occurrences.

4. User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or write to us at the address above. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

5. Sharing of Data

Directing Mastery Academy does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These service providers include:

• Payment processors: To process your payments for course enrollments.
• Email marketing platforms: To send you newsletters and promotional emails (with your consent).
• Analytics providers: To analyze website traffic and user behavior.
• Cloud storage providers: To securely store your data.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on our website and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: (323) 555-3456
• Address: 6253 Hollywood Boulevard, Los Angeles, CA 90028

Thank you for trusting Directing Mastery Academy with your personal information. We are committed to protecting your privacy and providing you with a safe and secure learning environment.